What Is 8*8 And Its Advantages?

Are you curious to know what is 8 * 8? Regarding business phone systems, 8×8 Business Phone System is one of the best names. On their website, they call themselves an “eXperience Communication Platform” (XCaaS), which stands for “experience communications as a service.” This means that they offer a communications platform that does everything.

Regarding it, 8×8 is a business’s central digital phone system and program for all contacts. That means you can handle contact within and between departments using a single app on multiple devices. Keep reading to know more about what is 8*8?.

**What Is 8*8?**

Here in what is 8*8, 8×8 is a reliable source of top-notch cloud messaging services for businesses of all kinds. Eighty-eight patents later, 8×8 is still dedicated to making innovative products that make it simple for companies to run and regularly achieve results. Businesses in many areas, such as healthcare, transportation, education, insurance, Microsoft Teams, and more, use the group’s services. When a company grows, it often needs to switch to new technology that can handle multiple sites, many calls, and contact through multiple channels.

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Features Of 8×8 Business Phone System

Now talking about what is 8*8, 8×8 has a method with many different features. There is a tiered list of goods and services on 8×8, with some plans having more features, but you can change your deal to make your experience even better. Using the functions that best fit your wants gives you the most options.

Streamed Voice, Video, And Chat

8×8 business phone systems are a great way to communicate because they make it easy to switch between tasks like sending an email and setting up a video call. You can get calls, quick message workers, and video chat with a possible client, all from within the 8×8 app.

They offer a unified messaging tool that is easy to use. No more going from one app to another. You can control all your devices from one screen. This is crucial for telecommuters and frequent travelers who require a secure means to communicate with peers.

Integration Of A Third-Party

Most businesses use more than one way to communicate with each other and multiple tools to accomplish their work, such as Salesforce and Microsoft Teams. These tools can help businesses be more competitive and get more done. These two apps are just two of many that work with 8×8 business phone lines. 8×8 has built a base that can work with many different third-party apps. With 8×8, you can make it work with your system and get the best of both worlds.

Analytics For All Channels

Data is one of the best ways to evaluate your business. However, measuring data in a communication system can only be easy with the right tools. 8×8 lets you keep track of all your contact info in a single dashboard. You can count things like call time and call clarity. 8×8 also gives you detailed reports. You can track things like speech data and customer trends. Supervisors can see data and make changes based on how well people do.

Uptime Of 99.99%

Uptime indicates how long a machine, or in this case, a phone system, stays on. No matter your business size, your phone system must always be operational. If your site is live, customers can contact you anytime. 8×8 says that their contact services are up 99.99% of the time. Don’t worry about losing calls or having them drop.

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Advantages Of 8×8

There are many great things about 8×8, like recording calls, making endless calls, and getting great customer service. But some of the features stand out. These are some of the best things about using 8×8. Now let us discuss the advantages of what is 8*8 in brief.

Support That Is Easy And Cheap

The 8×8 phone service is a cloud-based VoIP system that requires no special wires or tools. Since the system works with a data link, you only need to set up your router and ensure you have enough speed to handle the number of calls you expect. After that, you can make and receive calls by plugging your phone into an Ethernet port.

Unified And Smooth Communication

When your Unified Communication is combined with a compatible cloud application, it ensures that all of your workers are connected and use the same language and style when talking to customers. Customers can see well-thought-out efforts by both the marketing and sales teams, so no one gets confused or makes mistakes. All of their phones have the same number for employees.

Less Of An Office Footprint

Despite what you might think, an open office makes workers feel alone. The open office layout makes it harder to concentrate on daily tasks, which can lower output and cause more problems with other people. When a company uses 8×8, they can set up different workspaces instead of assigning desks. This makes the best use of office space when workers meet in person.

More Compliance And Safety

When businesses hire different companies for VoIP, they communicate to someone else, raising the risk of security and data protection breaches. Certain businesses need proof that cloud services meet legal standards. 8×8 can help by combining security measures and compliance certifications into one package.

Conclusion

Hopefully, you will understand what is 8 * 8, 8×8 gives its users a lot of benefits at a great price. Because of this, it is one of the best companies for business phone services. The 8×8 business phone system might be right for you if you’re a medium-sized business that wants to grow and start video calling. Contact the best companies, as long as they can put you in touch with good ones to help you with your problem.

These were some of the features and advantages in what is 8*8.

FAQ

What Does 8×8 Stand For?

A company in the United States called 8×8, Inc. sells Voice over IP devices. Businesses can use its cloud-based call, contact centre, video, mobile, and unified communications services.

Why Is 8×8 A Good Choice?

When you use a managed VoIP service, you can easily add or remove lines from your account. Service companies for virtual phones, like 8×8, will never charge you for a line you don’t need.